Frequently Asked Questions
Everything you need to know about your Ghirelli shopping experience.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range between 7-14 business days.
How can I return or exchange an item?
We offer a 30-day return policy on all unworn items with original tags. To initiate a return, visit our Returns Portal and enter your order number and zip code.
What materials are used in Ghirelli products?
Ghirelli is committed to quality. We use premium, ethically sourced fabrics including organic cotton, high-grade wool blends, and recycled synthetics to ensure durability and comfort.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.